Privacy Policy

Privacy Policy

At Goodeal Gift Shop, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our services, whether in-store or through our website, goodealgiftshop.co.ke.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name, phone number, email address, and physical address (e.g., for order processing and delivery).
  • Payment information such as Mpesa transaction details.

b. Non-Personal Information:

  • Details of your interactions with our website, such as IP address, browser type, and browsing behavior (collected through cookies and similar technologies).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and deliver your orders efficiently.
  • To communicate with you about your orders, promotions, or updates.
  • To improve our website, products, and services.
  • To comply with legal obligations, such as tax or regulatory requirements.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except:

  • With trusted service providers (e.g., delivery partners) who need your information to complete services on our behalf.
  • When required by law or legal processes to protect our rights, comply with a legal obligation, or enforce our terms.

4. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission or storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the information we hold about you.
  • Correction: Update or correct inaccuracies in your information.
  • Deletion: Request deletion of your personal information, subject to legal or operational constraints.
  • Opt-Out: Choose not to receive promotional communications from us by unsubscribing or contacting us.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and collect non-personal information. You can adjust your browser settings to decline cookies, but this may limit some features of our website.

7. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we encourage you to review it regularly.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Goodeal Gift Shop
Location: Mwembe Tayari, Msanifu Kombo Road, Mombasa, Kenya
Phone: 0769001612
Email: gift@goodealgiftshop.co.ke

Thank you for trusting Goodeal Gift Shop with your information. We value your privacy and strive to serve you better!

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