Gift Delivery Service in Mombasa
At Goodeal Gift Shop Mombasa, we are committed to providing prompt and reliable delivery services. Please review the following delivery guidelines:
- Delivery Fees
- A delivery fee of Ksh 100 is applicable for orders within Mombasa CBD.
- For deliveries outside Mombasa, a customer care representative will contact you shortly after your order is placed. They will discuss delivery options and any applicable charges.
- Delivery Schedule
- Orders placed between Monday and Saturday from 8:00 AM to 12:00 PM are eligible for same-day shipping. These orders will be delivered on the same day within Mombasa and by the next day for locations outside Mombasa.
- Orders placed in the afternoon (Monday–Saturday) will be shipped the same day if logistics allow, or by the following day. Orders placed on Sunday will be processed and shipped on Monday morning.
- Payment Terms
- Payment can be made via Mpesa or cash upon delivery for orders within Mombasa. For orders with cash on delivery, the delivery fee must be paid in advance. The remaining balance is payable upon delivery.
- For certain products, full payment is required before delivery.
- Once full payment is made and the product has been delivered, ownership transfers to the client. Goodeal Gift Shop is not liable for any damage that occur thereafter.
- Shipping Address & Communication
- Orders will be delivered to the shipping address provided at checkout. Our team will reach out to confirm or request additional details to facilitate a smooth delivery. In cases where we cannot reach the client, delivery may be delayed.
- If there are any unexpected shipping delays, we will inform you promptly with an updated delivery timeline.
- Policy Updates
- This Delivery Policy may be updated periodically to ensure we deliver the best possible service.
Thank you for choosing Goodeal Gift Shop as your go-to destination for unique gifts in Mombasa.